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  • Poaching Great Employees from Your Competition

    11/30/12  |  By: Doug
    Your servers are the face of your restaurant, and an excellent server is best first impression you can give every customer. Finding and keeping excellent servers is crucial to your business. While job fairs and hiring events can show good results, one of the best ways to find star servers is by spotting them on the job -- at your competitor's restaurant. Make a habit of going out for lunch or dinner twice a week, picking a different spot each time. Choose from restaurants in the same...
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  • Bartending Jobs - Five Secrets to Finding One Today

    2/20/13  |  By: Doug
    Bartending jobs can provide you with a great cash flow if you are someone who will show up, work hard and make good drinks. The key to finding one is getting your foot in the door. Getting a good bartending job is extremely competitive, especially if you are working in a large city that likes its alcohol, so be ready to take the local places by storm and really make an impression. Here are the five secrets to making sure you are the one who gets hired: 1. Dedicate Time to Hunting for...
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  • How to Make Good Employees Great

    12/17/12  |  By: Doug
    Great employees are hard to find. While you may occasionally come across a new employee who brings much more to the table than normal, usually great employees are simply good employees who have received the right type of training and encouragement on the job. An environment that helps to motivate employees to stretch their boundaries and provide a little extra during the working hours does not come about unless the employer is willing to put forth some effort. Here are some tips that can...
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  • Seven Interviewing Tips for Choosing the Right Employee

    10/14/13  |  By: Doug
      You have resumes, references and a list of potential candidates to fill an open position in your staff, yet you may wonder how to hire the right employee from a long list of interviewees. How will you know who is the best choice, who will embrace your goals with enthusiasm, show initiative, and not need to be replaced in a few weeks? It not easy. Even managers who think they know how to hire the right employee often make mistakes. Here are seven tips to guide you in the...
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  • Do You Need to Drug Test Your Employees?

    12/26/12  |  By: Doug
    The question of whether to drug test employees is a sticky subject that many small businesses face. There are many factors to take into consideration when planning a drug testing program. Your restaurant could be liable for damages caused by employees on drugs if you choose not to test. On the other hand, your drug testing program can leave you open to lawsuits if you are not careful. Consider all of the ramifications of drug testing your employees. 1. Screen One, Screen All If...
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  • Save American Workers Act Moves Through Congress

    4/9/14  |  By: Doug
    The Restaurant industry was the subject of debate during the House of Representative’s vote on the Save American Workers Act during a session on April 3, 2014. The bill proposes to change the Affordable Care Act’s definition of full-time from thirty to forty hours a week. The Save American Workers Act of 2014 was introduced on June 28, 2013 and it passed the House. It has not yet passed the Senate. The Affordable Care Act requires businesses to use a thirty-hour standard...
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  • How to Hire the Right Employee For Your Restaurant

    11/5/12  |  By: Doug
    We’ve all been in the situation where the person that we hire is just a warm body. Two or three key people left within weeks of each other, you have just encountered the holiday rush and suddenly you’re in the weeds. At that point, you might be ready to take anyone who walks in the door! While the person you hire might do a good job, most of the time, they will be mediocre at best! A better approach is thinking seriously about how to hire the right employee, one who will last...
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  • Restaurant Industry Could Face Labor Challenge Over Language Use

    6/18/13  |  By: Doug
    One of the most challenging aspects of running a restaurant is dealing with labor and employee issues. While this is also the case for most other industries, dining establishments occupy a unique position due to their public visibility and their ties to the community. A news item of particular interest to the restaurant industry recently surfaced with respect to national supermarket chain Whole Foods, and it is a delicate labor and employee issue that is worth considering. English-Only...
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  • How Restaurants Can Benefit From Cross Training Employees

    4/11/13  |  By: Doug
    One of the greatest challenges restaurant owners and managers face is staffing. Schedules are created to ensure maximum coverage on the line, on the floor and behind the bar. Floor plans and stations are staffed to accommodate a busy night. Unfortunately, when someone calls off, that maximum coverage plan goes out the window. And let’s face it; someone is always calling off in the restaurant business. The best weapon at a manager's or owner's disposal is employee flexibility. It is...
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  • Do You Need to Do a Background Check on Your Restaurant Employees?

    9/5/13  |  By: Doug
    Performing background checks can help ensure quality employees in your restaurant. Some people would argue, however, that you could can get by without them. Are background checks are worth your time and your money? They can save you some hassles, but they can also become expensive. Advantages If you perform background checks on all potential employees, you can weed out the candidates that could cause problems down the road. People who have been found guilty of stealing, burglary,...
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  • Labor Changes are Coming to the Restaurant Industry

    10/8/13  |  By: Doug
    The labor force of the restaurant industry will see some significant changes over the next few years. While technology has begun to take over virtually all forms of business, restaurants still rely on people, and as such, those changes will involve the workforce population. There's really no way to avoid the involvement of people in the restaurant business. Someone has to cook the food (something that could never be automated, like a soda machine), and someone has to deliver the food to...
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  • Three Great Interview Questions for Restaurants

    6/3/13  |  By: Doug
    Everyone in the restaurant business understands that one of the most critical aspects of success is hiring good people. Your restaurant’s staff has a considerable impact on the level of service you provide.   While good training and management helps, selecting excellent servers and bus staff when you hire them makes a tremendous difference. Three basic questions can tell you great deal about the quality of a prospective hire. Getting to the bottom of these answers goes...
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