Guest Check Guarantee
If you are not satisfied with your purchase FOR ANY REASON, all you need to do is call us. We will pick it up from you AT OUR COST and immediately refund the full amount of your purchase, including the shipping costs.It’s that simple. Many companies try to discourage returns by making them a hassle, or by loading on charges. We don’t. Our guest check guarantee is not qualified by any of the following gimmicks:
- No restocking fee
- No processing fee
- No re-boxing fee
- No charge for shipping in either direction
- No time limit
- No need to get a return authorization number
- No forms to fill out
- No need to arrange for return shipping yourself
- No limitation on returns resulting from the customer’s ordering error
- No requirement to take store credit instead of cash
Standard Return Policy
Non-customized products that are defective are returnable for 45 days from date of receipt for a full refund.
All remaining standard products are returnable for 30 days from date of receipt for a full refund. Products must be in new, resaleable condition and in original packaging. Customer is responsible for return shipping expense, but we will be happy to assist with setting up the shipment and emailing a shipping label. Products can be returned between 31-90 from date of receipt, but will be subject to the conditions above as well as a 25% restocking fee.
We can not take custom orders back unless they are defective.