FAQS

  

Enter a search word or phrase

Guest Checks
One part, Two part, Three part, Four part, Takeout, International Theme, Accessories
Menu Covers
Vinyl Sewn Edge, Add-a-Page, Heat Sealed, Table Tent, Book Style,
Custom Menu Covers
Menu Paper
Decorative, Themed
Plastic Bags
Napkin Bands
Large Napkin Bands
Paper Rolls
Single Ply Rolls, Two Ply Carbonless, Single Ply Thermal
Food Safety Labels
Placemats
Apparel
Aprons, Sport Shirts, Twill, Denim, T-Shirts, Oxfords
Accessories
Pens
Gift Certificates

 


Frequently Asked Questions

How Do I Place an Order?

Ordering is easy. Simply click the “Add to Shopping Cart” icon next to the item you want. Enter the quantity desired. If you qualify for a quantity discount, it will be calculated automatically for you. Don’t forget to enter color selection and size selection, where applicable. When you are ready to place an order for all the items in the shopping cart, click the “Proceed to Checkout” icon. You will be taken to the first page of the order form.

How Will My Order be Shipped?

All orders are shipped via UPS. Standard shipping is via UPS ground. Depending on your location, your order will be shipped out of our warehouse in Morton Grove, IL or Las Vegas, NV. Most customers will receive their order in three business days or less from the date it is shipped. If you would like to know the exact delivery date, please email us at customerservice@restaurantdiscountwarehouse.com or call us at 800-262-6355.

Can You Express Mail an Order to Me?

Yes. We are happy to Express Mail a package. We will even break cases and send partial orders Next Day Air to help our customers save on shipping costs. Please call us at 800-262-6355 if you need Express Delivery.

How Are Shipping Charges Calculated?

Shipping rates are based upon the UPS ground commercial rate schedule. They depend upon the weight of the packages as well as the distance from our nearest warehouse.

What Payment Methods Do You Accept?

We accept VISA, MasterCard, American Express, and Discover. We also can ship COD. There is a $6 fee per package for COD shipments.

Can I Receive a Printed Catalog?

Absolutely. Just click the “contact us” icon and provide your name and address, or call us at 800-262-6355.

Wondering Where Your Order Is?

We would be happy to track any order for you. Please call us at 800-262-6355 and we will tell you exactly when your order is scheduled for delivery.

Contact Us | My Account | Order History | Shopping Cart
©2003 Mell & Company, Inc. All Rights Reserved.